The Maker is committed to making our website accessible to all our customers. Our goal is to ensure all our customers can obtain information and transact business through our website. Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos, our goal is to provide the best accessibility experience to our customers. If you are a person with a visual impairment or other disability and would like to send us feedback about our website, please contact us using one of the following methods:

For your security, please do not include any personally identifiable or account information in an email. If your feedback concerns your personal information or your account, please call us instead.

(646) 560-0602
Our customer care center is open from 10am to 4 pm Tuesday through Thursday (Eastern Time).

The Maker Hotel Shop NYC
246 West 16th Street
New York, NY 10011